QLDCPD20250055 – Leading High Performing Teams in Real Estate

Leading High Performing Teams in Real Estate

This course provides essential skills and knowledge for managing and evaluating agency teams within the property industry, focusing on overseeing team performance and assessing team dynamics. Participants will learn to implement strategies that enhance productivity and achieve organizational goals. Key areas include leadership techniques, performance metrics, conflict resolution, and team-building strategies.

Introduction

This course provides essential skills and knowledge for managing and evaluating agency teams within the property industry. Participants will learn how to effectively oversee team performance, assess team dynamics, and implement strategies to enhance productivity and achieve
organizational goals. Key areas include leadership techniques, performance metrics, conflict resolution, and team-building strategies.
1: Determine Team Requirements

Analyse and document the specific needs, functions and requirements for your team
Set, establish and record key performance indicators and Responsibilities for each team member
Design and outline the structure and team plans to optimize workflow and collaboration
Assign resources to help teams meet their KPIs and support overall agency goals.

2: Implement Strategies to Manage Teams

Communicate the agency's standards, culture, targets, and individual responsibilities effectively to all team members.
Foster open communication within and across teams while promoting balanced participation in discussions and activities.
Negotiate work roles to balance team objectives, job requirements, and the unique strengths and differences of team members.

3: Manage Team Performance

Provide training, coaching, and mentoring to enhance team skills and performance.
Address performance issues, provide feedback, and resolve conflicts to improve team
effectiveness.
Monitor compliance with legal and policy requirements, review performance for professional development, and allocate resources to achieve targets.

4: Evaluate Team Performance

Collect and analyze qualitative and quantitative data to evaluate KPI success.
Use insights to implement improvements for better KPI outcomes.

Target Audience

Residential Sales
Property Manager
Commercial
Business Broker

Learning Outcomes

On completion of this program, participants will be able to:

QLDCPD20250055

Benefits

Type 1 CPD

Content

1. Determine team requirements
2. Implement strategies to manage teams
3. Manage team performance
4. Evaluate team performance

Learning Methods

This self-paced online CPD course – Leading High-Performing Teams in Real Estate– offers a focused, practical overview of key areas of real estate practice Designed to support property professionals in their day-to-day responsibilities, the course provides expert insights and practical tools to enhance your knowledge and performance.
You’ll have 30 days of access to complete the course at your own pace. With interactive modules, downloadable resources, and targeted study materials, you’ll be equipped to apply what you learn directly to your professional practice.